Privacy Policy
This Privacy Policy explains how Dialogue Center 42 processes personal data in connection with its website, course inquiries, enrolment, and small-group language courses in Göyçay. It describes the main categories of data we collect, the purposes for which we use it, the circumstances in which we may share it, and the choices and rights available to users.
How We Use Data
We use personal data to respond to inquiries, assess starting level, match learners with suitable groups and timetables, confirm course terms, manage enrolment, organize lessons, prepare learning plans and materials lists, track attendance and progress, communicate schedule changes, process payments, maintain records, secure the website, and meet legal or accounting obligations. We may also use limited data to improve the clarity and reliability of our services.
Service Providers and Partners
We may share personal data with service providers that support website hosting, communications, booking handling, payment processing, record management, or basic analytics. These parties may process data only for the services they provide to us and are expected to use appropriate confidentiality and security measures. We do not sell personal data.
Legal Disclosures
We may disclose personal data where required to comply with law, a court order, or a lawful request from a public authority. We may also share information when needed to establish, exercise, or defend legal claims, or to protect the rights, safety, or security of our users, staff, or business operations.
Depending on the circumstances, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to some uses where the law gives you that right. If a request cannot be fully granted, we will explain the reason in general terms.
To make a privacy request, use the contact details in this policy and describe the information or action you are requesting. We may ask for enough information to confirm your identity and locate the relevant records. Requests are handled within a reasonable period and in line with applicable law.
We retain personal data for the period needed to handle inquiries, manage enrolment, deliver courses, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer required, we delete it, anonymize it, or restrict it so that it is no longer actively used, subject to any legal retention duty.
We may update this Privacy Policy from time to time to reflect changes in our services, data handling practices, or legal requirements. The revised version will apply from the date it is posted unless a different effective date is stated. We may also provide a separate notice when a change is material and affects how we use or share personal data.
Data We Collect
We may process identification and contact details, course inquiry information, level screening responses, timetable preferences, enrolment records, attendance-related information, payment and billing records, communications with us, and limited technical data such as device or browser information when you use the website. Where relevant to course delivery, we may also process learning progress notes, materials lists, and other information you provide about your language goals.
How We Collect Data
We collect data when you submit a contact form, communicate by phone or email, visit the center, request a course, complete level screening, confirm course terms, enrol, or take part in lessons and progress reviews. We may also receive information from payment processing, booking handling, and basic website analytics or security tools, as applicable to the site.
Cookie Types
The site may use essential cookies to support core functions, such as page navigation and form handling. It may also use preference cookies to remember limited settings and analytics cookies to understand general site use and improve performance. Cookies may be session-based or persistent, depending on their purpose and technical design.
Cookie Controls
You can usually manage cookies through your browser settings and, where available, through any cookie notice or preference tool on the site. Blocking certain cookies may affect form submission, session continuity, or other basic functions. We do not rely on cookies to collect more information than is needed for ordinary website operation and security.